Privacy Policy
This Privacy Policy explains how FreshAI ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our website and services.
1. Information We Collect
- Personal Information: Name, email, contact details, payment information.
- Usage Data: Pages visited, time spent, click activity, and analytics.
- Device Info: Browser type, IP address, operating system, and cookies.
- AI Interaction Data: Inputs, prompts, and generated responses from FreshAI tools.
2. How We Use Your Information
- To provide and maintain the FreshAI platform.
- To personalize your experience and content.
- To communicate with you, including marketing and updates (you can opt out).
- To improve our service and develop new features.
- To comply with legal obligations.
3. Cookies and Tracking
We use cookies and similar technologies to analyze traffic, personalize content, and remember user preferences. You can control cookies through your browser settings.
4. Sharing of Information
We do not sell your personal data. We may share it with:
- Service providers who assist with hosting, analytics, email, and payments.
- Legal authorities when required by law.
- Third parties with your consent or to enforce our Terms.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes described in this policy or as required by law.
6. Data Security
We implement industry-standard measures to secure your data, including encryption, access controls, and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location (e.g., under GDPR or CCPA), you may have rights to:
- Access or export your personal data.
- Correct or delete your data.
- Object to or restrict certain processing.
- Withdraw consent at any time.
Contact us at privacy@freshai.co to exercise these rights.
8. Children’s Privacy
FreshAI is not intended for use by children under 13 (or under 16 in the EU). We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we’ll notify you via email or through the platform.
10. Contact Us
If you have questions or concerns about this policy, contact us at support@freshai.co.
Last updated: May 8, 2025